Last Updated: September 9, 2026
At Anycubics.eu, we aim to provide customers with clear and transparent information about the processing, shipping, and delivery of their orders.
Order Processing
Orders are generally processed within 0–1 business day after successful payment confirmation.
Our fulfillment days are Monday through Saturday.
The daily order cut-off time is 2:00 PM Central European Time (Berlin). Orders placed after the cut-off time may begin processing on the next applicable fulfillment day.
Shipping Destination
We currently ship eligible orders to customers in Germany and the United Kingdom.
Shipping availability may vary depending on the product and delivery location. The available shipping options for an order will be displayed during checkout.
Estimated Transit Time
Our standard estimated transit time is 7 business days after the order has been dispatched.
Shipping and transit calculations are based on Monday through Saturday.
Estimated Total Delivery Time
Taking our handling and transit times into account, orders are generally expected to arrive within approximately 7–8 business days.
Delivery estimates are not guaranteed. Carrier delays, weather conditions, public holidays, incorrect delivery information, or other circumstances outside our reasonable control may affect delivery times.
Shipping Costs
We currently offer free standard shipping for eligible orders delivered within Germany and the United Kingdom.
No standard shipping charge will be added at checkout for eligible deliveries to Germany or the United Kingdom.
Order Tracking
Where tracking is available, tracking information will be provided after the order has been dispatched.
Please allow some time for the shipping carrier’s tracking system to update after tracking information has been issued.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error in your delivery information, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.
Delayed Orders
If your order has not arrived within the estimated delivery period, please contact our customer support team with your order information.
We will review the available shipping and tracking information and assist you accordingly.
Damaged, Incorrect or Missing Items
If an order arrives damaged, contains an incorrect product, or an item is missing, please contact us promptly and provide your order details.
Eligible cases will be handled according to our Refund and Returns Policy.
Returns and Refunds
Returns, refunds and replacements are subject to our Refund and Returns Policy. Please review that policy for applicable eligibility requirements, time limits, return shipping responsibilities and other conditions.
Contact Us
If you have questions regarding shipping, delivery, tracking or an existing order, please contact anycubics.eu@mail.com or use our Contact Us page. Business address: Kollwitzstraße 76, 10435 Berlin, Germany.